Differences

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--- sysadmin:procedures:staff_onboarding [2021/05/14 16:58] – drea
+++ sysadmin:procedures:staff_onboarding [2024/04/01 15:32] (current) – tshinin
@@ Line 1: / Line 1: @@
-==== Staff Onboarding Procedures ====
+===== Staff Onboarding and Offboarding Procedures =====
+==== Onboarding ====
+=== General Staff ===
+  * **Admin Officer**
+    * **Create central account/email address (CCS) and provide the password to the new staff member.**
+  * **SOCS IT**
+    * Set up the new staff member's computer. This machine can either be a Macbook Pro set up through the department, or a PC that is configured through CCS Managed Desktops
+        * [[sysadmin:procedures:staff_macbook_setup|Macbook Setup]]
+        * CCS Procedure to go there TODO
+    * Create an entry in the SoCS LDAP
+    * Add card access in Genetec
+    * Add the new staff member's email address to the Staff mail list at mail.socs.uoguelph.ca
+    * Add the new staff member to the SoCS Staff distribution group in Office 365
+    * Grant permissions and share the Staff Away Calendar with the new staff member
+    * If the staff member is managed under the SoCS Administrative Officer, ensure that the Admin Officer has shared the Nextcloud folder for the appropriate role with the staff member.
+=== IT Staff ===
+  * Add to Postmaster alias on mailserver
+  * Add to IT Staff Distribution Group to allow management of other SoCS Distribution Groups
+  * Add to Administrative Staff group on help.socs.uoguelph.ca (must first log in, and set user "allow grant privileges")
+  * Add to sysadmin group in SoCS LDAP
+  * Add to cgi.cfg on monitor.socs.uoguelph.ca to allow viewing of Nagios alerts
+==== Offboarding ====
+  * Retrieve computer(s) and any departmental equipment
+    * Back up any organizational data to Gringotts
+  * Encourage the member's supervisor or equivalent to conduct an exit interview to determine:
+    * Outstanding projects, where details are located
+    * Any organizational accounts that might be missed
+    * Have them provide access to all necessary data from OneDrive, Teams Teams, Sharepoint, etc so that access is maintained.
+  * Remove LDAP Entry
+  * Remove website access (email ccs.websolutions@uoguelph.ca) if any.
+  * Remove Door access group(s) in Genetech
+  * Remove any wiki access (https://wiki.socs.uoguelph.ca/start?do=admin&page=acl)
+  * Reset passwords for any organizational accounts they have. Email CCS for this, and to get a complete list. **Review their Outlook settings for ALL attached accounts**.
+  * Create new home folder for new user (fs-home-create.sh script in gringotts sysadmin folder)
+  * Chown home folder to root:root for leaving user
+  * Remove from Staff/Faculty mailing lists
+  * Remove from Staff away calendar ( Done through orgcis account Central Login ID – orgcis, Password – 1t1G9gMn)  Need to add both entire calendar access, as well as specific away calendar access. Ignore vacation calendar as it’s no longer used. Make permissions same as existing users).
-  * Set up the new staff member's computer. This machine can either be a Macbook Pro set up through the department, or a PC that is configured through CCS Managed Desktops
-    * [[sysadmin:procedures:staff_macbook_setup|Macbook Setup]]
-    * CCS Procedure to go there TODO
-  * Create an entry in the SoCS LDAP
-  * Add card access in Genetec
-  * Add the new staff member's email address to the Staff mail list at mail.socs.uoguelph.ca
-  * Add the new staff member to the SoCS Staff distribution group in Office 365
-  * Grant permissions and share the Staff Away Calendar with the new staff member
-  * If the staff member is managed under the SoCS Administrative Officer, ensure that the Admin Officer has shared the Nextcloud folder for the appropriate roll with the staff member.