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--- techsupport:guides:toshiba4505 [2019/10/08 14:24] – Updated the steps required to connect to the printer on Win10, added some horizontal lines for division purposes, added another image for user verification, and expanded on some of the steps that were missed/changed in the setup since the last Win10 updat jlange
+++ techsupport:guides:toshiba4505 [2024/01/16 14:47] (current) – kjohns23
@@ Line 7: / Line 7: @@
 Download the driver for your platform below.
-  - [[http://business.toshiba.com/downloads/KB/f1Ulds/17020/TOSHIBA_ColorMFP.dmg.gz| OSX Single Sided Driver]]
+  - [[https://business.toshiba.com/downloads/KB/f1Ulds/20759/TOSHIBA_ColorMFP.dmg.gz | OSX Single Sided Driver]]
-  - [[http://business.toshiba.com/downloads/KB/f1Ulds/17021/TOSHIBA_ColorMFP.dmg.gz| OSX Duplex Driver]]
+  - [[https://business.toshiba.com/downloads/KB/f1Ulds/20758/TOSHIBA_ColorMFP.dmg.gz | OSX Duplex Driver ]]
-  - [[http://business.toshiba.com/downloads/KB/f1Ulds/16531/eb4-ebn-Uni-3264bit-7204440817.zip| Windows Driver]]
+  - [[https://business.toshiba.com/downloads/KB/f1Ulds/19991/eb4-ebn-Uni-3264bit-7222541281.zip | Windows Driver]]
 == OSX ==
-  - Open the add new printer interface and choose add a new printer by IP
+  - Open the settings for your Mac (⌘ + Spacebar to open the Spotlight Search, then search for settings), and locate the printer settings.
-  - Enter "photocopier.socs.uoguelph.ca" or "staffcopier.socs.uoguelph.ca"
+  - Open the add new printer interface ("+" icon below the left column list of printers), and choose add a new printer by IP
+  - Enter "photocopier.socs.uoguelph.ca" or "staffcopier.socs.uoguelph.ca", depending on which printer you would like to print from.
+    * photocopier.socs.uoguelph.ca = upstairs machine
+    * staffcopier.socs.uoguelph.ca = Director's Suite machine
   - Choose the HP Jetdirect - Socket protocol
   - The driver you installed above should be listed in the "Use" section. Then click "Add"
@@ Line 22: / Line 29: @@
 -----
+{{:techsupport/guides:screen_shot_2020-01-13_at_9.42.51_am.png?400|}}
+Image 1: macOS Initial Printer Setup Details
 {{:techsupport:guides:screen_shot_2019-05-15_at_1.22.54_pm.png?400|}}
@@ Line 63: / Line 73: @@
 Image 3: Printer Preference Changes for Windows 10
+== Using the Invalid Queue on the Third Floor Printer ==
+For some users who are using the third floor printer, your print jobs will be placed in the "Invalid" queue instead of being automatically printed. If this is the case for you, please follow the below instructions to complete your print jobs:
+  - Enter your printer code to unlock the printer.
+  - Hit the "Home" button (located on the upper left side of the display panel).
+  - From the options available (Print, Copy, Scan), select "Print".
+  - Locate the scroll-down menu with the label "Private" - scroll down to select "Invalid" in this menu.
+  - Select your username from the list and select "Print".
+== Old Mac Drivers ==
+If you are running an old version of MacOS the following drivers may work:
+  - [[http://business.toshiba.com/downloads/KB/f1Ulds/17020/TOSHIBA_ColorMFP.dmg.gz| OSX Single Sided Driver]]
+  - [[http://business.toshiba.com/downloads/KB/f1Ulds/17021/TOSHIBA_ColorMFP.dmg.gz| OSX Duplex Driver]]