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techsupport:services:redmine

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techsupport:services:redmine [2023/08/31 19:10] – kjohns23techsupport:services:redmine [2023/08/31 19:12] (current) – kjohns23
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   * **do** use the "private notes" check box instead of the "send note" check box if information not to be sent to the student should be added to the ticket chain   * **do** use the "private notes" check box instead of the "send note" check box if information not to be sent to the student should be added to the ticket chain
   * **don't forget** to use the "send note" check box to cause the student to get a reply.  If this is forgotten "reply" again, copy the text from the earlier reply and use "send note"   * **don't forget** to use the "send note" check box to cause the student to get a reply.  If this is forgotten "reply" again, copy the text from the earlier reply and use "send note"
 +  * Instructors and TAs must first log in to Redmine before being added to a course project
techsupport/services/redmine.1693509032.txt.gz · Last modified: 2023/08/31 19:10 by kjohns23