===== Technical Support For SoCS =====

If you are looking for technical support, first search through the following guides for information on how to solve your issue. If you are still unable to resolve your issue, contact SoCS Technical Support at help@socs.uoguelph.ca.

==== Tutorials ====

A variety of tutorials are available to introduce you to concepts and software used in CIS courses on our [[https://moodle.socs.uoguelph.ca/course/index.php?categoryid=23|SoCS Moodle Self Study]] page.

==== Computing Environments ====

=== Linux ===

  * [[techsupport:guides:nomachine|SoCS NoMachine Graphical Linux Environment]]
  * [[techsupport:guides:ssh|SoCS SSH Access]]
  * [[students:socsvm|SoCS Virtualbox VM]]
  * [[techsupport:guides:wsl|Linux on Windows 10 (WSL)]]
  * [[techsupport:docker:start|SoCS Docker Images]]

=== Mac OS/X ===
  * THRN 2420

=== Windows ===
  * [[https://uoguelphca.sharepoint.com/sites/SoCSTechnicalSupport/SitePages/SoCS%20Windows%20Servers%20(Student).aspx|SoCS Windows Servers]]
  * [[techsupport:guides:2418windows|Accessing Windows in Thornbrough 2418]]
  * [[techsupport:services:3401windows|THRN 3401]]

==== Web Services ====
  * [[techsupport:services:git|Gitlab]]
  * [[techsupport:services:jupyter|Jupyter]]
  * [[techsupport:moodle|Moodle]]
  * [[techsupport:services:redmine|Redmine]]

==== Databases ====
  * [[techsupport:guides:mysql|MySQL Database]]
  * [[techsupport:guides:postgresql|Postgres Database]]

==== Cloud Storage =====
  * [[techsupport:guides:onedrive|OneDrive]]
  * [[techsupport:guides:nextcloud|SoCS Nextcloud Dropbox]]

==== SoCS Email ====
  * [[techsupport:socsemail|@socs.uoguelph.ca Email Accounts]]

==== Printing ====
  * [[techsupport:guides:toshiba4505|Reynolds Photocopier Setup]]
  * [[techsupport:guides:massprinting|Mass Print Jobs]]
  * Poster Printing

==== Misc ====
  * Visual Studio Code Remote Execution
  * [[techsupport:guides:guestwifi|Guest Access to Campus Wifi]]
  * [[techsupport:guides:sneakoscope|Sneakoscope & MOSS]]
  * [[techsupport:guides:cyberduck|Accessing SoCS Home Folders With Cyberduck]]
  * [[techsupport:guides:maildeliveries|Parcel Deliveries and Mail]]
  * [[techsupport:guides:reynprojectors|Reynolds Projectors/TVs]]
  * [[techsupport:services:linuxvms|SoCS Hosted Linux VMs]]
  * Userdir Web Hosting

==== Services Provided by Campus IT ====
  * [[https://uoguelph.statuspage.io/ |University IT Service Status]] 
  * [[https://uoguelphca.sharepoint.com/sites/ccs/SitePages/services/office365officeonline.aspx |Office 365]]
  * [[https://uoguelphca.sharepoint.com/sites/ccs/SitePages/services/office365teams.aspx |Microsoft Teams]]
  * [[https://opened.uoguelph.ca/student-resources/technical-support?_mid_=403|Courselink Technical Support]]